[LEGAL ENTITY NAME] · [REGISTERED ADDRESS]
General support
For product help, account issues, or data requests related to your shopkeeper account, contact:
[SUPPORT EMAIL]
[SUPPORT PHONE / HOURS — TO BE CONFIRMED BY OWNER]
Grievance Officer (DPDP Act 2023)
In accordance with the Digital Personal Data Protection Act, 2023, you may lodge a grievance regarding the processing of your personal data with our Grievance Officer:
- Name: [GRIEVANCE OFFICER NAME]
- Email: [GRIEVANCE EMAIL]
- Address: [REGISTERED ADDRESS]
Response timeline: We aim to acknowledge grievances within [GRIEVANCE ACKNOWLEDGEMENT TIMELINE — TO BE CONFIRMED BY OWNER] and resolve them within [GRIEVANCE RESOLUTION TIMELINE — TO BE CONFIRMED BY OWNER], or within any shorter period required by applicable law or rules under the DPDP Act.
Please include your shop name, registered mobile number, a clear description of the issue, and any reference numbers. For privacy-related requests, see our Privacy Policy.